Frequently Asked Questions

Do you ship worldwide?

Yes, we do! - We have partnered with DHL Global Mail to give our customers the best service and price available.
For orders within Australia please allow 1- 7 business days, depending on your state.
For US orders please allow up to 1- 7 business days. 
For International orders please allow up to 14 business days.

How much is shipping?

Within Australia – $8.95 AUD
NZ- $12 AUD
Within USA  - $2.95 USD
Hawaii - $2.95 USD
International - $2.95 USD

And because we know shipping costs are not what you want to spend your money on, we have capped our prices at these rates.
This means that it doesn’t matter how many flasks you purchase in your order, you will only pay the capped rate applicable to your shipping address. So get your friends in on a purchase and split the cost. That’s what friends are for right?

How do I clean my Fressko Flask?

We recommend washing the bamboo lids & bamboo RUSH in warm soapy water and then air dry. Feel free to place the glass flasks in your dishwasher… but like all glass products, handle with love!

How do I use my Fressko Flask?

We have designed your Fressko flask to be simple and versatile.
It can conveniently be used for all your favourite beverages! Simply add loose leaf tea or a tea-bag to the long infuser, screw on the short infuser. Pop it in the flask, click into place and add boiling water. 
For Fruit water, add fruit, click the short infuser into place, fill with icy water and enjoy!

How do I purchase a Fressko Flask?

You can either buy online now or check out our stockist page to find the nearest stockist.

Do I need to purchase a filter?

Nope! All of our flasks come with filters.
The glass flasks come with the 2 in 1 filter and the bamboo RUSH comes with the short filter only. Filters are available for purchasing in the store should you misplace it or prefer to have a spare!

How do I contact Fressko if I have an additional question?

Feel free to contact us using the link below! We are always happy to hear from you and hear your feedback.

Can i use my glass flask for both hot and cold beverages?

You sure can! All of our flasks are designed to suit both hot and cold drinks. The Bamboo Rush will keep beverages hot for up to SIX hours ( dependant on use) and the glass flasks up to FOUR hours ( dependant on use). 

hello@madebyfressko.com